Instawork Gold Program Update - December 1, 2019

Instawork Gold rewards Professionals for continually doing great work through Instawork. To recognize these Professionals, we’re updating the criteria while making the rewards much better, too!

Starting in December, you’ll need to meet criteria in the current month to earn Gold rewards for the coming month. 

To receive Gold rewards in January, achieve the following by December 31:

  • Complete 5 gigs
  • Don’t cancel on any gig
  • Maintain an average 4.2 rating or higher

In January, Professionals with Instawork Gold will receive more rewards, including:

  • Instapay: get paid within hours of completing gigs
  • Priority support: generally within a day

This is in addition to

  • Early access to gigs
  • Gold bonus when available
  • Invitations to local events

Stay tuned: Your app will be updated with the new Instawork Gold program in December. 

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FAQs

What is Instawork Gold?

Instawork Gold rewards Professionals for regularly doing great work through Instawork. When you earn Instawork Gold, you’ll get: 

  • Early access to gigs 
  • Access to additional $$$ bonuses
  • Invitation to special events
  • Gold badge on your profile
  • And more!

Note: Instawork Gold rewards will be updated in January to include Instapay and priority support.

How do I reach Instawork Gold status?

Starting today, you’ll need to meet criteria in the current month to earn Gold rewards for the coming month. 

To receive Gold rewards in January, achieve the following by December 31:

  • Complete 5 gigs
  • Don’t cancel on any gig
  • Maintain an average 4.2 rating or higher

Is Instawork Gold free?

Yes, Instawork Gold is a free program provided by Instawork. You don’t have to pay anything to be part of the program. All you have to do is meet the requirements above. 

Can I invite friends to become Instawork Gold? 

You can invite as many friends and coworkers to join Instawork! In order to become Instawork Gold, everyone must meet the program criteria above.

Once I'm already in the Instawork Gold program, what happens if my average rating drops below 4.2?

You must maintain a 4.2 or higher star rating to earn Instawork Gold for the month. If your rating drops below 4.2, you'll still be able to continue picking up gigs, but you won't have access to the Instawork Gold rewards until you raise your average rating by the end of the month. 

How often will I get Instawork Gold bonuses?

From time to time, we will run special bonus offers. These bonuses will be offered for a limited time and we will let our Professionals know the requirements to qualify for the bonus and how long the promotion is valid for. 

How do I know how close I am to qualifying for Instawork Gold?

You can check your progress towards Gold on your Instawork profile.  

Note: Your app will be updated with the new Instawork Gold program in December. 

How do I know if I earned Instawork Gold? 

If you’re a part of Instawork Gold, you’ll will see a gold badge on your profile picture. You will also receive communications with specific information about the program and special benefits you’ll have access to. 

I had to cancel a gig. Does this mean I can’t earn Instawork Gold?

We understand that sometimes you need to cancel. That is why in our policies, you can cancel twice within 30 days and keep your account active. However, we want to reward the Professionals that keep their commitments, which is why cancellations affect your ability to earn Instawork Gold for the next month.

If you’d like to appeal the cancellation, please contact support with your reasoning and attach relevant documentation as evidence (e.g. doctor's note, proof of car repair, jury summons). Please allow a couple of weeks for us to review and respond to your appeal. If we approve the appeal, we won’t count it as a cancellation. It will still not count as a gig completed.

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