If you need to cancel your gig, you can do it directly from the Instawork website or mobile app. Here are the guidelines for gig cancelations:

  • If you cancel your gig with more than 24 hours notice - we’re happy to offer a full refund. 
  • If the cancellation happens within 24hrs from the gig start, we will not be able to offer any refund. This is in an effort to be respectful of the schedules of our Instaworker who likely gave up other work opportunities to join you.

If you have any issues with the app or website let us know as soon as possible by contacting us in the Instawork app or emailing help@instawork.com.

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