Worker FAQ

Most frequently asked questions by Instaworkers

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25 articles in this collection
Written by Brandon P. and Kevin Kordestani

Guide to Instawork Achievements

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Written by Brandon P.
Updated over a week ago

Dos and Don'ts | Guide to 5 Star Ratings

Follow these guidelines and you'll get great ratings
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Written by Brandon P.
Updated over a week ago

Got feedback from businesses?

Here's what it means and how to improve your ratings in the future
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Written by Brandon P.
Updated over a week ago

What happens if I receive a 1-star or 2-star rating?

What to do if you're unable to book new gigs due to a low rating
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Written by Brandon P.
Updated over a week ago

When can I take a break?

Info on breaks policies
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Written by Brandon P.
Updated over a week ago

How can I refer my colleagues?

Help get your friends and family work by referring them to Instawork
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Written by Brandon P.
Updated over a week ago

Instawork Gold FAQ

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Written by Brandon P.
Updated over a week ago

Why am I only seeing certain gig positions?

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Written by Brandon P.
Updated over a week ago

Performance Guidelines

How Instawork measures worker performannce
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Written by Brandon P.
Updated over a week ago

Confirming Gigs

The importance of confirming gigs 24 hours before gig start
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Written by Brandon P.
Updated over a week ago

Cancellation Policy

What is the cancellation policy?
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Written by Kevin Kordestani
Updated over a week ago

First gig checklist

Important information for a successful first gig
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Written by Brandon P.
Updated over a week ago

How to enter/edit bank account information

How do I enter/edit my bank account information?
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Written by Kevin Kordestani
Updated over a week ago

Earn 5-Star Ratings

What you need to know to get a great rating and earn more money
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Written by Brandon P.
Updated over a week ago

There's an emergency and I have to cancel my gig! What do I do?

Here at Instawork we understand that emergencies happen.
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Written by Kevin Kordestani
Updated over a week ago

How do I view and delete references?

Why can't I view my reference? How do I delete a reference?
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Written by Kevin Kordestani
Updated over a week ago

What if a business asks me to work and tells me I will be paid through Instawork?

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Written by Brandon P.
Updated over a week ago

What locations does Instawork service?

I'm not seeing any jobs in my area. All of the jobs I see are in San Francisco Bay Area, Los Angeles or Seattle.
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Written by Brandon P.
Updated over a week ago

When can I start working gigs?

I'm still on the waitlist. How do I activate my account?
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Written by Brandon P.
Updated over a week ago

How can I get early access to gigs?

Early Access - the opportunity to pick up gigs before other workers!
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Written by Brandon P.
Updated over a week ago

Do I get insurance from Instawork?

What to do if you get injured
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Written by Brandon P.
Updated over a week ago

What if I get asked to stay later? Sent home early?

How do I adjust my hours?
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Written by Brandon P.
Updated over a week ago

What if I show up to a gig and I can not find anyone?

Business no-show
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Written by Brandon P.
Updated over a week ago

Does Instawork take out taxes from my pay?

Taxes 1099 and other deductions
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Written by Brandon P.
Updated over a week ago

How do I get paid for gigs I've worked?

Worker payments
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Written by Brandon P.
Updated over a week ago