Maintaining high standards across all positions is crucial for you to deliver exceptional service to your clients. With our position-specific blocking feature, you can make sure top Pros are in roles where they shine, while keeping them away from positions that aren't the best fit. For instance, if you have a Pro who is an amazing chef but is not the best at front-of-house duties, you can block them from front-of-house shifts. This way, you can boost your team's performance and keep quality high all around.
How to Block Positions for a Pro
Click on the Professionals tab on the top left of your screen.
Find the Pro whose position eligibility you want to change and click on the three dots next to the Pro’s name. You can do this by searching for their name or browsing through your rosters.
Choose "Edit Rosters and Blocks."
In the panel, you’ll see a section for blocked positions. Select any positions from the drop down that the Pro should not be able to book with your business.
Click Save to apply the changes. The Pro will no longer have access to pick up shifts for the blocked positions with your business, but they can still pick up shifts for roles where you know they do great.
Blocked positions will be visible next to the Pro's rosters.
By using position-specific blocking, you can tailor your roster to ensure that each Pro books shifts in the role that best suits their skills, enhancing overall team performance and maintaining high standards across all positions.
If you have any questions or need further assistance, please reach out to our Partner Support team at partners@instawork.com.