How to request Instapay when someone else clocked you out
If someone else clocked you out after your W-2 shift, you may need to take extra steps to request your Instapay. This article explains how to ensure you can still access your early payment option.
Understanding the situation
When you work a W-2 shift and want to use Instapay, you usually:
1. Clock out yourself through the app
2. Receive a prompt to request Instapay
3. Confirm your request
However, if a manager, captain, or shift lead clocked you out, you might not have seen this prompt. Don't worry—you can still request Instapay after the fact.
How to request Instapay after being clocked out by someone else
Follow these steps to request Instapay for your shift:
1. Open the Instawork app as soon as possible after your shift
2. Go to the "Earnings" tab at the bottom of the screen
3. Find your recent shift in the list
4. Tap on the shift to view its details
5. Look for the "Request Instapay" button near the payment information
6. Tap "Request Instapay" to proceed
7. Review the payment details, including the amount and fee
8. Confirm your request by tapping "Request Instapay" again
Important timing information
You must request Instapay before your next shift starts
If you don't request Instapay in time, your earnings will be processed as a regular weekly payment
The sooner you request Instapay after your shift, the sooner you'll receive your payment
What to do if the Instapay option isn't available
If you don't see the "Request Instapay" option for your shift:
1. Check your payment settings to confirm Instapay is enabled
Go to Profile > Settings > Payment settings
Make sure "Instapay" is selected for W-2 shifts
2. Verify the shift is eligible for Instapay
Not all shifts qualify for Instapay
W-2 Instapay is not available in specific states
Remember for future shifts
To avoid this situation in the future:
Always try to clock yourself out when possible