What are Adverse Action Notices related to my Instawork account, and what actions should I take?
Adverse Action Notices are official documents that explain the findings of a background check conducted on your account. These notices are sent to inform you about any issues identified during the check that may affect your ability to work shifts or further verify your account on Instawork. Taking prompt action on these notices is necessary to maintain your account’s standing.
Key Steps to Take When Receiving an Adverse Action Notice
1. Review the Notice Carefully
Details to Look For: Read through the Adverse Action Notice to understand the specific findings of your background check and what actions are required. The notice will outline these steps in detail.
2. Address the Actions Outlined in the Notice
Follow any steps provided in the notice. For example: - If the notice allows you to dispute the background check findings, gather appropriate supporting documentation. - Submit any relevant legal or court documentation if charges have been dismissed or expunged. - Provide certificates or documentation for completed programs relating to prior charges, if applicable.
3. Respond Promptly
Adverse Action Notices may include deadlines for certain actions, such as submitting documentation or challenging findings. Promptly addressing the outlined steps will help ensure timely resolution.
4. Resolve Exceptions or Delivery Issues
In case you haven’t received your Adverse Action Notice (e.g., due to an email delivery failure), verify or update your registered email address with Instawork. Once updated, the notice will be resent.
Getting Further Assistance
If you have additional questions about your Adverse Action Notice or need clarifications, you can contact Instawork’s screening team via email.
Email: screening@instawork.com
By taking these steps, you can ensure that any issues highlighted in your background check findings are resolved efficiently to maintain your account’s standing.