On the day of the shift, depending on what you'll be doing it might be busy. If you show up to your shift and you are unable to locate the on-site contact, please follow these steps:
Call and text all on-site contacts -- their name and phone numbers are found at the bottom of the app.
Reach out to other Professionals on the same shift -- you'll be able to see who else is also going to the same shift with you and message them on where they are at.
Find someone nearby -- find someone on-site who you think might be able to assist. Front desk receptionists, security guards, and staff are the best help
If you are still unable to get in contact with the right person, please reach out to us as soon as possible within the app so we can help you get in contact with the right person.
If you leave the shift, we cannot guarantee payment so please try your best to find someone on-site who can assist and reach out us.