After every shift, you and the business rate each other. Great ratings help you match with more shifts, get Partner requests for future work, and build your reputation on Instawork.
Here's what we’ve heard from Pros and businesses on how top-rated Pros earn 5-star reviews:
Before their shift
Check shift details:
Review the shift’s details and any specific instructions (knife set, dress code, etc.)
Confirm parking information
Look up the business and menu
Time their arrival:
Check route 2 hours before (avoid traffic)
Plan their parking location
Use restroom before shift
Arrive 10 minutes early to find the shift location
Walk in 5 minutes before start time
Look their best:
Clean, stain-free clothes
Non-slip shoes
Tied-back hair
Short, clean nails
No dangling jewelry
Light makeup (if any)
Fresh, neutral scent
During their shift
Start strong:
Smile and introduce themselves
Find their contact person
Clock in through the app
Stay professional:
Focus on their work (use phones for breaks only)
Call out "corner," "behind," "knife"
Clean as they go
Help where needed
End well:
Clean their station
Clock out through the app
Thank the team
Your feedback matters too! Pros rate the business after each shift. This helps other Pros know what to expect and helps us keep Instawork great for everyone.