We understand that things happen but arriving late can lose opportunities for you and other Professionals.
Here’s how you can ensure you show up on-time
Review the shift details to ensure you know the location, time, and what to wear.
Plan ahead for inclement weather, traffic, and/or personal arrangements.
Finding parking and navigating to the exact clock-in location could take some time depending on the venue, so plan to arrive 10-15 minutes early.
I know that I will be late, what do I do?
The best way to repair a relationship is to tell your onsite contact, lead, or captain you’ll be late ahead of time. That way they can plan around your tardiness. You can find the on-site contact information on the shift details page.
Tardiness policies
When you choose to book a shift through the Instawork Platform, you agree to perform services at the scheduled shift start time. Most Partners report that if a Pro is running late for a shift, they prefer that the Pro message the on-site contact through the app to notify the Partner of their late arrival.
*On-site contact information is located on the shift details page.
If you do not contact the Partner through the app and/or check in to perform services by the agreed-upon start time, the Partner may mark you as a No Show or decline to allow you to work the shift.
Please note that Instawork’s 24-hour cancellation policy does not apply to Pros in this circumstance, so you will not be compensated with up to 4 hours of pay at the scheduled shift’s standard rate.