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What do I need to complete a profile?

Here's what we're going to ask you for during the signup process

Updated over 2 weeks ago

Overview

Setting up a complete profile is your first step to finding great shifts on Instawork. A detailed profile helps us match you with the right opportunities and shows businesses you're a qualified Professional. This article walks you through the entire profile setup process.

What You'll Need

Before you start, have these items ready:

  • A government-issued photo ID

  • A professional-looking photo of yourself

  • Details about your work experience

  • Contact information for 2 professional references

  • Your bank account or debit card information for payment

  • Any relevant certifications (depending on your chosen positions)

Step-by-Step Profile Setup

1. Create your account

  1. Download the Instawork app from the App Store or Google Play Store

  2. Open the app and tap "Sign up"

  3. Enter your phone number and verify it with the code sent to you

  4. Create a password for your account

2. Add your personal information

  1. Enter your legal first and last name (exactly as it appears on your ID)

  2. Add your date of birth

  3. Enter your home address

  4. Upload a clear photo of your government ID for verification

  5. Take or upload a professional profile photo of yourself

    1. Choose a well-lit photo where your face is clearly visible

    2. Use a neutral background

    3. Dress professionally

    4. Smile and look approachable

3. Select your positions

  1. Browse available position types

  2. Select positions that match your skills and experience

  3. You can apply for multiple positions to increase your opportunities

4. Add your work experience

  1. Tap on "Work Experience" section

  2. You can either:

    1. Upload your resume if you have one

    2. Enter your experience manually

    3. Use Instawork AI to help you add details

  3. For each position, include:

    1. Company name

    2. Your job title

    3. Dates of employment

    4. Key responsibilities and skills

  4. Be thorough—the more details you provide, the better we can match you with shifts

5. Provide professional references

  1. Add contact information for 2 professional references

  2. Include their:

    1. Full name

    2. Phone number

    3. Email address

    4. Relationship to you (manager, supervisor, etc.)

  3. Professional references help verify your experience and can speed up your activation

6. Complete position-specific quizzes

Based on the positions you selected, you may be prompted to take short quizzes. These quizzes verify your knowledge of the role. Answer all questions to the best of your ability. Don't worry—if you have experience in these roles, the quizzes are straightforward.

7. Upload required certifications

Depending on your location and selected positions, you may need to upload certifications Common certifications include:

  • Food Handler's Card (for food preparation positions)

  • Responsible alcohol service certification (for positions serving alcohol)

  • Other state-specific requirements

If you don't have required certifications, you can obtain them online through the links provided in the app

8. Set up payment information

Add your bank account or debit card information. This is where your earnings will be deposited. Verify all information is correct to avoid payment delays

Tips for Profile Success

- Use your legal name exactly as it appears on your ID

- Be thorough when describing your work experience

- Choose a professional, clear profile photo

- Keep your certifications up to date

- Respond promptly to any verification requests

Frequently Asked Questions

Q: How long does it take to get approved after completing my profile?

A: Most profiles are reviewed within 1-3 business days. You'll receive a notification when your profile is approved.

Q: Can I update my profile information after it's been approved?

A: Yes, you can update most profile information at any time. Go to your profile section in the app to make changes.

Q: What if I don't have formal work experience in a position I want to apply for?

A: Include any relevant experience, even if informal. For example, if you've cooked for large gatherings or events but haven't worked in a commercial kitchen, include that information.

Q: Why do I need to provide references?

A: References help verify your work experience and professionalism. Having verified references can speed up your activation process.

Q: What if I don't have all the required certifications?

A: You can still create your profile, but you may be limited to positions that don't require those certifications. The app will provide links to obtain necessary certifications online.

Q: How do I know which positions to select?

A: Choose positions that match your skills and experience. You can view detailed position descriptions in the app to help you decide.

Q: Can I add more positions to my profile later?

A: Yes, you can add more positions at any time as you gain new skills and experience.

Here's what we'll ask for during the signup process:

About you - we ask for some details about you, including a profile picture, your date of birth, and your home address.

Position Applications - let us know what type of shifts you'd like to work. For a full list of our positions, click here.


Work experience - help us understand where you've worked in the past so we know you have experience and can do the job you've applied to.

References - providing 2 professional references are important for us so we know someone can vouch for you. Getting 2 professional references can speed up the process to get activated on our platform.

Take a quiz - based on what position(s) you selected, we'll give you a short quiz to make sure you know the job. Don't worry...if you've worked in these roles before, the quiz is super easy!

Certificates - depending on the city and position you select, we might require a certificate. These are typically laws that we have to comply with at the state level.  If you are interested in working shifts which serve or handle any alcohol, you must complete online responsible alcohol training and certification or TIPS. In order to prepare food or handle dishes in any way, you will be required to obtain and upload a Food Handlers card.

You can find the certification programs using the links below based off of the state you live in here.

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