If you've lost access to your Instawork account, want to regain access to your old account, or wish to recover your previous account, follow the steps below to recover your account.
Go to the Account Recovery Page: Tap the link below to access the Account Recovery Page in the Instawork app: Start Account Recovery
Enter one of the following 3 information onto the screen to allow us to find your account:
Old Phone Number: Your previous phone number (even if you can't access it)
Email Address: the email you used to register your account.
Social Security Number: the SSN associated with your account.
Enter the new phone number you wise to use.Click "Continue" to submit your account recovery request.
Verify Your Identity: You will be redirected to our identity verification service to verify your identity. If your verified identity details match our records, we'll send a verification code to your new phone number.
Complete the Verification:
Enter the verification code sent to your new phone number.
If successfully verified, your phone number will be updated, and your account will be recovered.
Do not create a new account, as this will result in duplicate accounts being detected, which can lead to account suspension and/or deactivation. You can recover your account even if you don't remember or have access to your old email account or phone number.