Instawork

Setting up and managing your account

We take references very seriously, it's more than what you do, it's who you are.

Why do we review profiles and check references?

Make your profile stronger with your work history

Adding work experiences as a professional

Increase your earnings by applying to different positions that match your qualifications.

Applying for more positions to work with Instawork

Here's what we're going to ask you for during the signup process

Completing my Instawork professional profile

Understanding your application status and next steps

Why wasn't my position application approved?

Creating and completing a profile

How to update your Pro profile

Form I-9 Verification from W-2 Paperwork

How do I enter/edit my bank account information?

Entering or editing bank account information

Add your emergency contact to your profile in the app.

Adding emergency contact information

Make sure your email is current to receive important communications.

Verifying or editing your email address

If you need to cancel a pending request to change your email or phone number.

Cancelling an email/phone number change request

Updating my account information

Information on certifications required to utilize the Instawork platform

Getting certifications for hospitality shifts

How your overall performance rating will impact your access to shifts.

Getting access to more shifts

Instawork isn't in my city yet and I haven't added a reference; can I get a status update for my profile?

What's my status?

When can I start working (Instawork is in my city!)

My profile is complete and Instawork is in my city. Is there anything I can do to start working?

What can I do to start working sooner?

I'm still on the waitlist. How do I activate my account?

When can I start working shifts?

W-2 FAQ - How to Complete Paperwork and Start Booking (US Based Pros)

How to manage Pro shift notifications and location settings

When can I start working?

How to be successful on Instawork

Guide to Instawork Achievements

Help your friends and family find flexible work with Instawork

Refer your friends to Instawork

Tips from successful Pros and satisfied businesses on getting great reviews and more work

How Top Pros earn 5-star ratings

Tardies, cancellations, leaving early, and no-shows affect all of us.

How reliability affects your shift access

What determines your reliability and quality scores on Instawork?

Understand your performance score

Unlock more opportunities with top pro challenge

Important information on how your performance is measured.

Performance guidelines

Understand why I was deactivated or suspended

Why was I deactivated or suspended?

Appealing a suspension

Cancellation policy & suspensions

Cancellations and suspensions

Guide to recover your Instawork account or update your phone number by verifying your identity.

Recover access to your Instawork account

Duplicate Accounts on Instawork

Troubleshooting account access

Log In

Find answers and get help from Intercom Support and Community Experts

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