If your account is set up with invoicing terms, you will receive an email each Monday with a draft timesheet for the shifts from the previous week. It’s important to review the details carefully to ensure accuracy before the final invoice is processed.
Key timeline & process
Monday at 9 AM PST: You will receive an email with a draft timesheet for all shifts completed in the prior week. Complete any shift adjustments before the end of the day. For further information on timesheet adjustments, please visit help.instawork.com.
Monday at 11:59 PM PST: Deadline to review and adjust your timesheets. If no changes are made, the draft timesheet will be finalized as is.
Tuesday at 1 PM PST: You will receive an email with your total invoice amount due according to your invoice terms.
Step-by-step instructions
1) Check your email
Look for an email from Instawork with your draft timesheet on Monday at 9 AM PST.
2) Open and review the timesheet
Click the attachment in the email to access your draft timesheet.
Draft timesheets for 1099 shifts come from Instawork. Draft timesheets for W-2 shifts come from Advantage Workforce Services, LLC.
Carefully review the documented hours, breaks, rates, and any other shift details.
3) Make Any Necessary Adjustments
If you notice any discrepancies, update the timesheets directly in the dashboard before the Monday deadline.
Common adjustments may include correcting shift start and end times, break durations, and reporting no-shows.
Important notes
Draft timesheets and invoices are produced by business location. If you manage multiple locations, you will receive separate invoices for each location.
All invoices have a unique 13-digit numerical ID in the format: XXXXXX-XXXXXXX. To avoid duplicate payments, please remit payment for invoices only and do not submit timesheets and/or account statements for payment.
Pros may submit a dispute if they believe their hours were reported incorrectly. Disputes are automatically approved if you don't reject or approve them within 3 days, so please be sure to connect with the on-site contacts to determine whether or not the disputes are valid. Learn more.
What if you miss the deadline?
If you notice a discrepancy after the Monday deadline, please reach out to our Partner Support team at partners@instawork.com for assistance.
By staying on top of your draft timesheets, you can ensure accurate billing and a seamless payroll process!