Working retail shifts through Instawork offers flexible opportunities in store environments. This article answers common questions about what to expect when you book and work retail shifts.
What are retail shifts?
Retail shifts take place in store environments where you'll help businesses with various tasks. The work may include:
Resetting merchandise on shelves and displays
Stocking new merchandise
Adding security tags to products
Conducting secret shopper activities for specific products
Picking and packing online orders
How long do retail shifts last?
Retail shifts vary in length depending on the task:
Some shifts may be as short as 30 minutes
Others can last up to 8 hours
The shift duration will be clearly listed in the app when you book a shift
Will there be someone to guide me at the store?
There are two types of retail shifts:
Supervised shifts: An onsite contact will be available to check you in and explain what needs to be done.
Self-guided shifts: You'll receive detailed instructions in the app before and after booking the shift. There may not be an onsite contact to greet you and you will be expected to complete tasks on your own.
The shift description will tell you which type of shift it is before you book.
How do I track my hours for retail shifts?
To track your hours for retail shifts, you'll need to always clock in and out through the Instawork app. Some shifts may also require you to:
Log your hours in the business's timekeeping system
Fill out a timesheet provided by the store
Important note: Even if you use the store's timekeeping system, you must still clock in and out through the Instawork app to ensure you get paid on time.
What are surveys for retail shifts?
Many retail shifts require you to complete a survey. The survey will appear in the app when you clock in and out.
It may ask about the work you completed or require photos of your work.
Always complete the survey before leaving the location.
Skipping the survey may cause delays your payment.
What does "multi-location" mean for retail shifts?
Some retail shifts require you to visit multiple stores during a single shift:
The app will show you all locations you need to visit.
You'll need to complete tasks at each location.
Make sure to plan enough travel time between locations.
Follow the instructions for clocking in/out at each location.
What should I wear for retail shifts?
Unless specified otherwise in the shift details:
Wear a clean, professional black shirt
Wear black or khaki pants (no jeans or leggings)
Wear comfortable, closed-toe shoes
Avoid excessive jewelry or strong fragrances
If you have any questions about retail shifts, please contact our support team through the Instawork app.