Instawork

Find, book and work shifts

Why am I only seeing certain shift positions?

Here's what to do when the shifts you're looking for are booked.

I don't see the shifts that I'm looking for in "Open Shifts"

Searching for shifts

Paid Backup Shifts: Your Complete Guide

Booking a shift

Information on enabling your location services

What happens when I enable my Location Services?

Location Tracking While Working a Shift

Important information for a successful first shift

Your 1st Shift Checklist

Every professional on Instawork is prompted to complete a 'one time' Health Safety Training before booking shifts. Read to find out more.

What is Health Safety Training?

Details on what you should bring can be found in the shift details.

What tools or accessories should I carry to each shift?

What if an Instawork Partner asks me to work and tells me I will be paid through Instawork?

Attire requirements vary depending on the shift, which will be listed under the shift details in the app.

What should I wear?

Why was the shift cancelled?

Booked Shifts Disappeared

Preparing for a shift

Requirements for clocking out when your shift is completed.

Unable to clock-out

What if I show up to a shift and I cannot find anyone?

Helping Pros Understand what an Onsite Captain is and what that means for them

Working with an Onsite Captain

Here are the channels to use to answer any questions about a particular shift.

Whom should I contact with questions about a shift?

You should inform the on-site contact, but you should avoid being late by all means.

What happens if I’m running late?

Information on ensuring your paid for the time worked, including exceptions.

What happens if I get sent home early? Or asked to stay later?

DO NOT capture and post images during an Instawork shifts

Social Media and Instawork Shifts

Clocking in with QR Code when there isn't a Captain or Lead

When can I take a break?

Motion and Fitness Tracking [iOS only]

Here’s how to track your time correctly in the app.

How do I clock in or out of a shift?

Working a shift

Here's what it means and how to improve your ratings in the future

Post shift feedback from Instawork Partners

Adjusting and disputing your hours after shift

Instructions for changing clock-out time or break length

How to adjust the end time and break

After completing a shift

Information on canceling a shift in the Instawork app

I have to cancel my shift. What do I do?

Learn why other Pros might not be able to accept your shift

Why can't they accept my shift transfer?

Is there a limit on Shift Transfers?

You can ask another Instawork Professional to cover for you so that it doesn't count as a cancellation

Getting your shift covered by a friend

What is the cancellation policy for Pros?

Shift cancellation policy

Shift cancellations and transfers

Log In

Find answers and get help from Intercom Support and Community Experts

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