Instawork

Resolving Clock-In and Clock-Out Issues on Instawork

How do I clock in and out for a shift?

What happens if I leave a shift early?

What happens if I'm late to my shift?

Motion and Fitness Tracking [iOS only]

When can I take a break?

This article is for the pro who needs assistance regarding their live shift and no supervisor on site.

There isn't a supervisor for my shift. What should I do?

Steps for addressing issues onsite or on-app.

How to report a shift incident

Clocking in with QR Code when there isn't a Captain or Lead

DO NOT capture and post images during an Instawork shifts

Social Media and Instawork Shifts

Information on ensuring your paid for the time worked, including exceptions.

What happens if I get sent home early? Or asked to stay later?

Here are the channels to use to answer any questions about a particular shift.

Whom should I contact with questions about a shift?

Helping Pros Understand what an Onsite Captain is and what that means for them

Working with an Onsite Captain

Working footprint shifts at Dollar Tree stores

Working Mosaic Shifts

This article is meant to be used as a data source for the Finch bot to handle shift questions for Pros having issues when working Mosaic-Discover shifts

Mosaic - Discover shifts FAQ

Working a shift

Log In

Find answers and get help from Intercom Support and Community Experts

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