How to Request Paid Sick Leave
If you're unable to work a scheduled shift due to illness or other covered reasons in the jurisdiction you live in, you may be eligible for paid sick leave. This article explains how to request paid sick leave through Instawork. Paid sick leave is a benefit allowing eligible professionals to receive compensation for a scheduled shift when they cannot attend due to a covered reason, such as illness or medical treatment. Its availability and application depend on local regulations and accrued hours.
When You Can Request Paid Sick Leave
You can request paid sick leave when you have a scheduled shift and you are unable to work. Paid sick leave rules depend on the rules set by your city or state. Eligibility for paid sick leave includes having accrued sufficient sick hours and ensuring the reason aligns with covered events such as medical treatments or illness, as defined by your local laws.
How to Request Paid Sick Leave
Access the Instawork App:
Open the Instawork app on your device.
Navigate to the Appropriate Section:
Go to the Paid Sick Leave request option within the Helpdesk or Support section.
Alternatively, locate the shift under “My Shifts,” select the relevant shift, and look for the “Paid Sick Leave” option.
Submit Your Request:
Select the specific shift date and time you need covered under paid sick leave.
Provide a brief description of the reason for your absence (e.g., illness, medical treatment).
If required, upload proof of illness such as a doctor’s note or medical documentation.
Allow Processing Time:
Once submitted, allow up to two payroll cycles for your request to be reviewed and processed.
What Happens Next
Your request will be processed in accordance with applicable rules. Once submitted, you can expect a review and processing time of up to two payroll cycles.
Checking Your Accrued Sick Leave Balance
Use the ADP portal to view your available sick leave hours:
Log in to your ADP account.
Navigate to the "Myself" (or "Me") tab.
Open the "Time Off" section.
Select "Sick Leave" to view your accrued hours.
Alternatively, check your pay statements under “Other Benefits and Information.”
Important Notes and Scenarios
What If My Request Exceeds Available Hours?
If you have surpassed your annual accrual threshold for sick hours, you may not be eligible for additional paid sick leave until the next cycle.
Can I Use Sick Pay for Today’s Shift?
Yes, you can submit a paid sick leave request for today’s shift before it begins. Ensure that you apply through the app’s relevant Paid Sick Leave section.
Will Using Sick Leave Cancel Future Shifts?
No, applying paid sick leave to one shift does not affect any of your upcoming scheduled shifts.
Additional Support
For further assistance:
Visit the Instawork Helpdesk.
Contact Instawork Support through the in-app Support option. Paid sick leave is a critical benefit for ensuring smooth financial support during unforeseen circumstances. By following these steps, you can claim your sick hours efficiently and ensure compliance with Instawork’s policies. If you encounter obstacles, your Support team is always ready to help!