Long-Term shifts allow you to commit to working multiple shifts at a single business. This commitment lasts for at least 30 days and follows a regular schedule, giving you consistent work without the need to search for new shifts.
Important: When you cancel a long-term shift, it cancels ALL shifts in that group unless you request an excused absence for specific shifts.
If at any point you need to cancel your LTA shift, here are the steps to follow:
1. Go to the LTA shift group in your app
2. Select the shift you cannot attend
3. Follow the prompts to request an excused absence
4. Track your request status in the app (pending, approved, or rejected)
- The Partner has 3 days to review the request
- If they don't respond, your request is automatically approved.
Remember:
- You must wait 3 days after booking and completing your first shift in the LTA assignment before you can request an excused absence.
- Each shift requires its own separate leave request. You cannot submit one request to cover multiple shifts.
- If they reject your request, you must work the shift or else you'll be marked as a no-show
Why These Rules Matter?
These guidelines are designed to balance flexibility for Pros with reliability for partners. By requiring separate requests and setting clear timelines, this ensures that our partners have enough time to adjust staffing.