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How are Instawork Pros vetted?

Vetting workers

Updated this week

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By reading past this section, you affirm that you do not reside in and are not seeking work in any of the following locations: New York State, Washington State, Washington, D.C., or Philadelphia (Pennsylvania).

Instawork thoroughly vets Pros through up to eight different methods, including a background check and phone screen. This ensures top-tier, reliable workers are made available through the Instawork Platform for your business.

Here are the ways workers are vetted on the Instawork platform:

Comprehensive Screening

Instawork Pros undergo a thorough vetting process, including a background check and phone screen with an Instawork Coach, a high performing Pro with a history of excellence specifically on the Instawork platform. Learn more about Coaches.

Depending on the position type and shift details, Pros may need to complete additional screening, including:

  • Uploading relevant certifications

    • Pros upload images of their certifications that are then reviewed and approved by Instawork’s Operations team

      Certifications

  • Verifying work attire

    • Pros upload images of themselves wearing their work attire, which is reviewed and approved by Instawork’s Operations team

      Attire photo
  • Proving specific skills via video demonstrations

    • Pros upload a video of themselves demonstrating a skill (e.g. mixing a drink or chopping an onion) that is reviewed and approved by Instawork’s Operations team

  • Passing skill-specific quizzes

    • Pros complete quizzes covering the skills needed for each position

      Quizzes

Continuous Network Validation

After each shift is completed, Partners and Pros are both asked to rate the Pros they worked with based on their skill, attitude, and work ethic. Pros who continue to earn good reviews unlock benefits on the Instawork platform, such as early shift access. Similarly, Pros who consistently receive poor reviews may lose the opportunity to pick up future shifts.

Pro Network

W-2 Employee Verification

Instawork’s affiliate, Advantage Workforce Services, LLC (“AWS”), connects businesses with Pros eligible to work W-2 shifts through the Instawork Platform. AWS’s W-2 onboarding process requires candidates to complete a Form I-9 to verify eligibility to work in the US.

W2 Pro Onboarding

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