Why am I unable to clock-out?

Requirements for clocking out when your gig is completed.

Written by Jacky
Updated over a week ago

Instawork has updated the clock-out function in the app, which is only available if you are within the geofence (eg. 500 meters surrounding the building) of your gig location.

Your gig earnings will be deposited based on your up-to-date clock out information. Therefore, you'll need to ensure that you check-out at the gig location once your shift duties are finished and the gig is completed. If you there is a captain or shift lead assigned you must clock out with them in order to get paid on time.

Forgetting to clock out, or leaving the gig location before your check-out is completed will result in payment delays.

If you have any additional questions, please contact Support via the app by pressing "?" to start a conversation.

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