Instawork Professionals FAQ

Most frequently asked questions by Instawork Professionals

Jake Blas avatar Kai Chan avatar Sharat Akasapu avatar +3
47 articles in this collection
Written by Jake Blas, Kai Chan, Sharat Akasapu and 3 others
Working a Gig

Why am I unable to clock-out?

Requirements for clocking out when your gig is completed.
Dominique Harris avatar
Written by Dominique Harris
Updated over a week ago

First gig checklist

Important information for a successful first gig
Jake Blas avatar
Written by Jake Blas
Updated over a week ago

Our Presence Matters - Making it to the gigs

Cancelling last minute, not showing up, and arriving late affects everyone
Jake Blas avatar
Written by Jake Blas
Updated over a week ago

What happens if I’m running late?

You should inform the on-site contact, but you should avoid being late by all means.
Frances Liu avatar
Written by Frances Liu
Updated over a week ago

What if I can’t make a gig?

Here are a few things to know about our policies and what to do when you need to cancel
Frances Liu avatar
Written by Frances Liu
Updated over a week ago

There's an emergency and I have to cancel my gig! What do I do?

Here at Instawork we understand that emergencies happen.
Jake Blas avatar
Written by Jake Blas
Updated over a week ago

What if I show up to a gig and I cannot find anyone?

I can't find anyone!
Jake Blas avatar
Written by Jake Blas
Updated over a week ago

What should I wear?

Attire requirements vary depending on the gig, which will be listed under the gig details in the app.
Frances Liu avatar
Written by Frances Liu
Updated over a week ago

What tools or accessories should I carry to each gig?

Details on what you should bring can be found in the gig details.
Frances Liu avatar
Written by Frances Liu
Updated over a week ago

Social Media and Instawork Gigs

Do not capture and post images of Instawork gigs
Jake Blas avatar
Written by Jake Blas
Updated over a week ago

When can I take a break?

Breaks on gigs
Jake Blas avatar
Written by Jake Blas
Updated over a week ago

What if an Instawork Partner asks me to work and tells me I will be paid through Instawork?

Jake Blas avatar
Written by Jake Blas
Updated over a week ago

How to adjust the end time and break

Had a different end time or break length?
Jake Blas avatar
Written by Jake Blas
Updated over a week ago

What if I get asked to stay later? Sent home early?

Different schedule than booked
Jake Blas avatar
Written by Jake Blas
Updated over a week ago

Got feedback from Instawork Partners?

Here's what it means and how to improve your ratings in the future
Jake Blas avatar
Written by Jake Blas
Updated over a week ago

What is Health Safety Training?

Every professional on Instawork is prompted to complete a 'one time' Health Safety Training before booking gigs. Read to find out more.
Vaibhav Pandey avatar
Written by Vaibhav Pandey
Updated over a week ago