Instawork Professionals FAQ

Most frequently asked questions by Instawork Professionals

Engineering Support avatar Z Sharat Akasapu avatar +8
53 articles in this collection
Written by Engineering Support, Zach Lemos, Sharat Akasapu and 8 others
Working a Gig

Motion and Fitness Tracking [iOS only]

Engineering Support avatar
Written by Engineering Support
Updated over a week ago

Location Tracking While Working a Shift

Engineering Support avatar
Written by Engineering Support
Updated over a week ago

Applying for a position on Indeed

What to do after you submit an application on Indeed to work an Instawork shift and other frequently asked questions
Cait MacBrien avatar
Written by Cait MacBrien
Updated over a week ago

How do I clock in or out of a shift?

Here’s how to track your time correctly in the app.
Sharat Akasapu avatar
Written by Sharat Akasapu
Updated over a week ago

Background Checks for Professionals

Why and what to expect
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Written by Dan
Updated over a week ago

Health Checklist Requirement

What you need to complete while confirming your upcoming gig.
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Written by Dan
Updated over a week ago

Your Presence Matters - Being Reliable

Tardies, cancellations, and no-shows affect all of us.
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Written by Dan
Updated over a week ago

Getting your shift covered by a friend

You can ask another Instawork Professional to cover for you so that it doesn't count as a cancellation
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Written by Andie
Updated over a week ago

Why am I unable to clock-out?

Requirements for clocking out when your gig is completed.
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Written by Dan
Updated over a week ago

What happens if I’m running late?

You should inform the on-site contact, but you should avoid being late by all means.
Nicholas Ward avatar
Written by Nicholas Ward
Updated over a week ago

There's an emergency and I have to cancel my gig! What do I do?

Information on canceling a gig in the Instawork app
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Written by Dan
Updated over a week ago

Social Media and Instawork Gigs

Do not capture and post images of Instawork gigs
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Written by Dan
Updated over a week ago

When can I take a break?

Breaks on gigs
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Written by Dan
Updated over a week ago

What happens if I get sent home early? Or asked to stay later?

Information on ensuring your paid for the time worked, including exceptions.
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Written by Dan
Updated over a week ago

Cancellation Policy

What is the cancellation policy?
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Written by Dan
Updated over a week ago
Know Your Earnings

Why did my payment date change?

Tommy Tseng avatar
Written by Tommy Tseng
Updated over a week ago

When do I get paid?

Generally, you'll be paid weekly, directly to your bank account.
Nicholas Ward avatar
Written by Nicholas Ward
Updated over a week ago

How do I get paid?

How your earnings are deposited.
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Written by Dan
Updated over a week ago

I have not received my payment

I have not received my payment
Tommy Tseng avatar
Written by Tommy Tseng
Updated over a week ago

Why did I get paid a different amount?

My payment amount is incorrect.
Sharat Akasapu avatar
Written by Sharat Akasapu
Updated over a week ago

Referral Bonus Payments

What to expect after your referral works a shift
S
Written by Sally Niu
Updated over a week ago

Do I earn tips if I work with Instawork?

Will Instawork Professionals earn gratuity while working gigs?
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Written by Dan
Updated over a week ago

W-2 Gigs Are Here!

Here is everything you need to know about booking W-2 gigs with Instawork.
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Written by Dan
Updated over a week ago

Instapay

Get paid right after you finish working Instapay shifts! (Shifts with ⚡️icon)
Sharat Akasapu avatar
Written by Sharat Akasapu
Updated over a week ago

I can't add my debit card

Some debit cards do not work with Instapay
Tommy Tseng avatar
Written by Tommy Tseng
Updated over a week ago

How to view your W-2 paystubs and tax doc

How to register for an ADP account
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Written by Dan
Updated over a week ago

Adjusting and disputing your hours

Steps to dispute your shift hours.
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Written by Dan
Updated over a week ago

Your top payment questions answered

Answers to top payment questions
Tommy Tseng avatar
Written by Tommy Tseng
Updated over a week ago