Instawork Professionals FAQ

Most frequently asked questions by Instawork Professionals

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28 articles in this collection
Written by Jake Blas, Sharat Akasapu, Frances Liu and 2 others

Managing Your Account

Why was I deactivated or suspended?

Understand why I was deactivated or suspended

Written by Sharat Akasapu
Updated over a week ago

How to change your account information

Need to change your account information?

Written by Jake Blas
Updated over a week ago

Why am I only seeing certain gig positions?

Written by Jake Blas
Updated over a week ago

How do I apply to more positions with Instawork?

Increase your earnings by applying to different positions that match your qualifications.

Written by Dominique Harris
Updated over a week ago

Working a Gig

Health Checklist Requirement

What you need to complete while confirming your upcoming gig.

Written by Dominique Harris
Updated over a week ago

Getting your shift covered by a friend

You can ask another Instawork Professional to cover for you so that it doesn't count as a cancellation

Written by Apoorv Narang
Updated over a week ago

Why am I unable to clock-out?

Requirements for clocking out when your gig is completed.

Written by Dominique Harris
Updated over a week ago

What happens if I’m running late?

You should inform the on-site contact, but you should avoid being late by all means.

Written by Frances Liu
Updated over a week ago

What if I can’t make a gig?

Here are a few things to know about our policies and what to do when you need to cancel

Written by Frances Liu
Updated yesterday

There's an emergency and I have to cancel my gig! What do I do?

Here at Instawork we understand that emergencies happen.

Written by Jake Blas
Updated yesterday

Social Media and Instawork Gigs

Do not capture and post images of Instawork gigs

Written by Jake Blas
Updated over a week ago

When can I take a break?

Written by Jake Blas
Updated over a week ago

What if I get asked to stay later? Sent home early?

Different schedule than booked

Written by Jake Blas
Updated over a week ago

Know Your Earnings

Why did I get paid a different amount?

My payment amount is incorrect.

Written by Sharat Akasapu
Updated over a week ago

Do I earn tips if I work with Instawork?

Will Instawork Professionals earn gratuity while working gigs?

Written by Jake Blas
Updated over a week ago

When will I get paid?

Generally, you'll be paid weekly, directly to your bank account.

Written by Frances Liu
Updated yesterday

W-2 Gigs Are Here!

Here is everything you need to know about booking W-2 gigs with Instawork.

Written by Jake Blas
Updated over a week ago

How do I get paid for gigs I've worked?

How your earnings are deposited.

Written by Jake Blas
Updated over a week ago

How do I access my tax documents?

1099/W2 taxes. What do I file on my tax return?

Written by Jake Blas
Updated over a week ago

How to view your W2 Paystubs

How to sign up for an ADP account

Written by Jake Blas
Updated over a week ago

Instapay

Get paid right after you finish working select gigs!

Written by Sharat Akasapu
Updated over a week ago

Adjusting and disputing your hours.

Steps to dispute your shift hours.

Written by Jake Blas
Updated this week

Owning Your Success with Instawork

Performance Guidelines

How Instawork measures Professionals' performance

Written by Jake Blas
Updated over a week ago

Earn 5-Star Ratings

What you need to know to get a great rating and earn more money

Written by Jake Blas
Updated over a week ago

What is a Shift Lead?

Information about expectations of this role.

Written by Dominique Harris
Updated over a week ago

How can I refer my colleagues?

Help get your friends and family work by referring them to Instawork

Written by Jake Blas
Updated over a week ago

Instawork Gold FAQ

Written by Jake Blas
Updated over a week ago

Got feedback from Instawork Partners?

Here's what it means and how to improve your ratings in the future

Written by Jake Blas
Updated over a week ago