Instawork Professionals FAQ

Why did my hourly rate increase?

We've made changes to your hourly rates.

Written by Dominique Harris
Updated over a week ago

Why was I deactivated or suspended?

Understand why I was deactivated or suspended

Written by Sharat Akasapu
Updated over a week ago

How to change your account information

Need to change your account information?

Written by Dominique Harris
Updated over a week ago

Why am I only seeing certain gig positions?

Written by Dominique Harris
Updated over a week ago

How do I apply to more positions with Instawork?

Increase your earnings by applying to different positions that match your qualifications.

Written by Dominique Harris
Updated over a week ago

Applying for a position on Indeed

What to do after you submit an application on Indeed to work an Instawork shift and other frequently asked questions

Written by Cait MacBrien
Updated over a week ago

How do I clock in or out of a shift?

Here’s how to track your time correctly in the app.

Written by Sharat Akasapu
Updated over a week ago

Background Checks for Professionals

Why and what to expect

Written by Dominique Harris
Updated over a week ago

Health Checklist Requirement

What you need to complete while confirming your upcoming gig.

Written by Dominique Harris
Updated over a week ago

Your Presence Matters - Being Reliable

Tardies, cancellations, and no-shows affect all of us.

Written by Dominique Harris
Updated over a week ago

Getting your shift covered by a friend

You can ask another Instawork Professional to cover for you so that it doesn't count as a cancellation

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Written by Andreina Morales
Updated over a week ago

Why am I unable to clock-out?

Requirements for clocking out when your gig is completed.

Written by Dominique Harris
Updated over a week ago

What happens if I’m running late?

You should inform the on-site contact, but you should avoid being late by all means.

Written by Frances Liu
Updated over a week ago

There's an emergency and I have to cancel my gig! What do I do?

Information on canceling a gig in the Instawork app

Written by Dominique Harris
Updated over a week ago

Social Media and Instawork Gigs

Do not capture and post images of Instawork gigs

Written by Dominique Harris
Updated over a week ago

When can I take a break?

Breaks on gigs

Written by Dominique Harris
Updated over a week ago

What happens if I get sent home early? Or asked to stay later?

Information on ensuring your paid for the time worked, including exceptions.

Written by Dominique Harris
Updated over a week ago

Referral Bonus Payments

What to expect after your referral works a gig

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Written by Vinayak Ranade
Updated over a week ago

Why did I get paid a different amount?

My payment amount is incorrect.

Written by Sharat Akasapu
Updated over a week ago

Do I earn tips if I work with Instawork?

Will Instawork Professionals earn gratuity while working gigs?

Written by Dominique Harris
Updated over a week ago

When will I get paid?

Generally, you'll be paid weekly, directly to your bank account.

Written by Frances Liu
Updated over a week ago

W-2 Gigs Are Here!

Here is everything you need to know about booking W-2 gigs with Instawork.

Written by Dominique Harris
Updated over a week ago

How do I get paid for gigs I've worked?

How your earnings are deposited.

Written by Dominique Harris
Updated over a week ago

How do I access my tax documents?

1099/W2 taxes. What do I file on my tax return?

Written by Dominique Harris
Updated over a week ago

Instapay

Get paid right after you finish working select gigs!

Written by Sharat Akasapu
Updated over a week ago

Adjusting and disputing your hours

Steps to dispute your shift hours.

Written by Dominique Harris
Updated over a week ago

Getting Better Access to Gigs

How your overall performance rating will impact your access to gigs.

Written by Dominique Harris
Updated over a week ago

Performance Guidelines

Important information on how your performance is measured.

Written by Dominique Harris
Updated over a week ago

Earn 5-Star Ratings

What you need to know to get a great rating and earn more money

Written by Dominique Harris
Updated over a week ago

What is a Shift Lead?

Information about expectations of this role.

Written by Dominique Harris
Updated over a week ago

Refer your friends to Instawork and get paid!

Help get your friends and family work by referring them to Instawork

Written by Cait MacBrien
Updated over a week ago

Instawork Gold and Instapay FAQ

How do I get paid instantly?

Written by Dominique Harris
Updated over a week ago

Got feedback from Instawork Partners?

Here's what it means and how to improve your ratings in the future

Written by Dominique Harris
Updated over a week ago