Instawork Professionals FAQ

Most frequently asked questions by Instawork Professionals

Jake Blas avatar Kai Chan avatar Sharat Akasapu avatar +3
48 articles in this collection
Written by Jake Blas, Kai Chan, Sharat Akasapu and 3 others
Working a Gig

Why am I unable to clock-out?

Requirements for clocking out when your gig is completed.
Dominique Harris avatar
Written by Dominique Harris
Updated over a week ago

First gig checklist

Important information for a successful first gig
Jake Blas avatar
Written by Jake Blas
Updated over a week ago

Our Presence Matters - Making it to the gigs

Cancelling last minute, not showing up, and arriving late affects everyone
Jake Blas avatar
Written by Jake Blas
Updated this week

What happens if I’m running late?

You should inform the on-site contact, but you should avoid being late by all means.
Frances Liu avatar
Written by Frances Liu
Updated over a week ago

What if I can’t make a gig?

Here are a few things to know about our policies and what to do when you need to cancel
Frances Liu avatar
Written by Frances Liu
Updated over a week ago

There's an emergency and I have to cancel my gig! What do I do?

Here at Instawork we understand that emergencies happen.
Jake Blas avatar
Written by Jake Blas
Updated over a week ago

What if I show up to a gig and I cannot find anyone?

I can't find anyone!
Jake Blas avatar
Written by Jake Blas
Updated over a week ago

What should I wear?

Attire requirements vary depending on the gig, which will be listed under the gig details in the app.
Frances Liu avatar
Written by Frances Liu
Updated over a week ago

What tools or accessories should I carry to each gig?

Details on what you should bring can be found in the gig details.
Frances Liu avatar
Written by Frances Liu
Updated over a week ago

Social Media and Instawork Gigs

Do not capture and post images of Instawork gigs
Jake Blas avatar
Written by Jake Blas
Updated over a week ago

When can I take a break?

Breaks on gigs
Jake Blas avatar
Written by Jake Blas
Updated over a week ago

What if an Instawork Partner asks me to work and tells me I will be paid through Instawork?

Jake Blas avatar
Written by Jake Blas
Updated over a week ago

How to adjust the end time and break

Had a different end time or break length?
Jake Blas avatar
Written by Jake Blas
Updated over a week ago

What if I get asked to stay later? Sent home early?

Different schedule than booked
Jake Blas avatar
Written by Jake Blas
Updated over a week ago

Got feedback from Instawork Partners?

Here's what it means and how to improve your ratings in the future
Jake Blas avatar
Written by Jake Blas
Updated over a week ago

What is Health Safety Training?

Every professional on Instawork is prompted to complete a 'one time' Health Safety Training before booking gigs. Read to find out more.
Vaibhav Pandey avatar
Written by Vaibhav Pandey
Updated over a week ago