Location tracking is an important part of working shifts through Instawork. This article explains how we use your location data and how to ensure your tracking is properly set up. Learn how to turn on location tracking here.
Why location tracking is important
Your location data during a shift helps us:
Verify your working hours to ensure accurate payment
Process payments faster, especially for extra time worked
Expedite any hours dispute resolution
Confirm you're at the correct work location
Having location tracking enabled for the entire duration of your shift is essential for:
Accurate recording of hours worked
Accurate and timely processing of your payment
Eligibility for Instapay
Maintaining good standing on your account
If your tracking is not enabled during a shift, you may experience:
Delays in payment processing
Ineligibility for Instapay
Potential adverse effects on your account status, like suspensions and limited shift access.
When does Instawork track your location?
We only track your location in connection with your shifts:
Tracking begins 90 minutes before your shift starts to calculate your ETA
Tracking continues throughout your shift
Tracking stops as soon as you clock out
We do not track your location at any other time
Rest assured that Instawork only tracks your location just prior to and during your shifts.
Why should location tracking be set to "Always Allow?"
We request "Always Allow" location access to:
Verify all hours worked
Resolve discrepancies between Pros and Partners
Pay you accurately and quickly
Note: Even with "Always Allow," we only track your location in connection with your shifts.
If you have any questions about location tracking, please contact our support team through the Instawork app.