When you need help with your Instawork Pro account or shifts, our support team is available through the app. This article explains how to reach support and what to expect.
Contacting support through the app
Follow the steps to send your message to support
Open the Instawork app on your phone.
Go to your profile page.
Tap the question mark icon.
What to expect from Instawork support
All support issues are handled through the Instawork app.
Our support team is dedicated to helping with any problems you encounter.
You'll receive a response directly in the app.
Response times may vary depending on the issue.
Important tips
Instawork does not offer phone support at this time and support is only available through the in-app chat.
Before contacting support, check if your question is answered in our Help Center, which contains answers to frequently asked questions.
Tips for faster support
Be clear about what issue you're experiencing.
Include details like shift dates, locations, or specific error messages.
Check your app notifications for responses from the support team.
Make sure your app is updated to the latest version.
If you're having trouble accessing the Instawork app, View this article with step-by-step instructions on how to login to your account.