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Understanding partner blocks on Instawork

Updated over a week ago

What does it mean to be blocked by a partner?

When working with partners on Instawork, users might encounter situations where a specific partner blocks them from booking shifts. Being blocked by one partner only affects your ability to work with that specific partner and their locations.

Understanding Partner Blocks

Why do partners block professionals?

Partners on Instawork have the authority to block users from booking shifts for any lawful reason. This decision can be based on various factors, such as internal preferences, shift requirements, or account ratings. Blocks may occur even if a professional has never worked with that partner before or due to events like cancellations or no-shows.

Are partners required to explain their reason for blocking?

No, partners are not obligated to provide specific details when they block a professional. Often, Instawork does not receive detailed feedback from the partner about their decision, making it impossible to convey a precise explanation to the professional.

Does blocking affect my ability to work with other partners?

Blocks by individual partners are limited to that specific partner and their locations. Being blocked by one partner does not impact your eligibility to work with other partners on the platform, unless there are broader account-wide restrictions.

How to Identify If You’ve Been Blocked

What are the signs of being blocked? Several indicators suggest that you may have been blocked by a partner:

  • Removal from all upcoming shifts at a specific partner’s location.

  • Messages in the app, such as "restricted" or "blocked from this partner."

  • Inability to see or book new shifts with the partner.

You can use the "Shift Access" feature in the Instawork app to confirm your account status and overall shift access. However, Instawork does not explicitly display individual partner-specific blocks.

Not seeing shifts doesn't always mean you're blocked

If you don't see shifts from a specific partner, it might be because:

1. The shifts filled quickly

2. The partner requested specific Pros for those shifts

3. There's high demand for shifts in your area

How to improve your access to shifts

To get more shift opportunities:

1. Keep your profile up to date with your current skills and experience

2. Turn on app notifications to know when new shifts are posted

3. Check the app regularly as shifts can be claimed quickly

4. Show up for all shifts you accept and avoid cancellations

5. Earn positive ratings from partners

Remember, being blocked by one partner doesn't affect your ability to work with other partners on Instawork.

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