You have the ability to review and edit the hours and timesheets for each Professional, directly from your dashboard. Looking to print a physical sign in and out sheet? Here's how.
When editing a timesheet, you can:
Edit the hours of a Professional after they've worked
Make additional timesheet actions such as:
Mark a Pro as a no-show
Reverse a no-show
Send home (and list your reason)
Block the Pro
Here's a video to walk you through the steps:
How it works
There are a 2 ways to access a shift's timesheet.
1. Selecting a specific shift
Click on a past or in-progress shift from the dashboard homepage.
Scroll to the bottom of the screen until you find the timesheets.
Here, you can adjust the clock-in, clock-out, and break times to match which hours a Pro worked.
Note: Break times recorded in timesheets are unpaid breaks and will be deducted from each Professional’s total hours worked on the shift. Paid break times should not be recorded in the “break” section.
Note: To ensure Pros get paid on time, and you get billed correctly, you can only edit timesheets until 11:59pm on the Monday after the shift ends.
2. Selecting multiple timesheets
To edit timesheets for multiple shifts at once, you can select the "Edit timesheets" button on the right side of your dashboard homepage.
Next, you'll check off the dates or use the filters to find the shifts you want to edit the timesheet for.
Here, you can adjust the clock-in, clock-out, and break times to match which hours a Pro worked.
Note: Break times recorded in timesheets are unpaid breaks and will be deducted from each Professional’s total hours worked on the shift. Paid break times should not be recorded in the “break” section.
Note: To ensure Pros get paid on time, and you get billed correctly, you can only edit timesheets until 11:59pm on the Monday after the shift ends.
Make changes quickly so you are billed correctly
Instawork’s pay cycle runs from Monday- Sunday.
We prevent edits by locking timesheets on the Monday following your shift. We do this to ensure your Pros are paid the correct amount on time. This also reduces future disruption for you. If you notice discrepancies after timesheets are locked, please contact your designated Account Manager or our Support Team to make a change.
If you request a change to an invoice that has already been created, the adjustments will come on a separate invoice.
FAQ
What happens when I mark a Pro as Blocked, No-Show or Send Home?
Learn more about the additional actions you can take on a timesheet here.
Can I manually clock Pros in and out of a shift?
If the shift is in-progress, you can manually clock them out on the Instawork Business App or directly on the timesheet in the partner dashboard.
Will I be able to see how much I will be charged after updating hours?
Yes! When you click on “Update”, you will see a summary of the total amount you will be charged.
How long will I have to adjust shifts?
For the shifts occurring between a Mon-Sun, you'll have until the following Monday to make any adjustments.
Someone else manages our timesheets. How do we get them involved?
You can add your billing contact as a user to your Instawork account by going to Account Settings > Team Members. Learn more here.
Can I print a physical sign in and out sheet?
Yes, you can! Here's how.
What should I do if a Pro took a break that is shorter than the minimum listed in the timesheet?
Unpaid break minimums in your timesheets are consistent with local laws in your area. Any break shorter than the minimum is considered working hours, i.e., paid time, and should not be listed as an unpaid break in the timesheet. Learn more about breaks here.