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Trust & Safety
Updated over a week ago

At Instawork, we're committed to promoting safe interactions for Partners, Professionals, and the communities they serve.

  • Pre-shift Screening: As part of our commitment to safety, we reference multiple sources to confirm the information provided by all new Professionals on our platform, including work history, work references, and a criminal background check by a third-party provider, Checkr. For more information on Instawork's background checks, visit the Instawork Help Center.
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  • On-shift Incident Reporting: Instawork has a dedicated Trust & Safety Team responsible for intaking, investigating, and responding to any reports of on-shift incidents, from workplace issues to serious injuries. As applicable, the Trust & Safety Team handles gathering any required information and noticing claims to an applicable insurance provider. For more information on Instawork's insurance coverage, visit the Instawork Help Center.
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For questions about Trust & Safety at Instawork or to report an on-shift incident, contact your Account Manager or Partner Support.

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