Instawork Partners FAQ

Most frequently asked questions by Instawork Partners

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43 articles in this collection
Written by Sharat Akasapu, Andie, Vaibhav Pandey and 5 others

How do I cancel a recurring shift?

Learn how to cancel a set of shifts at once

Written by Sharat Akasapu
Updated over a week ago

Helpful Tips for Instawork Partners

How do I give my co-worker access to Instawork?

Adding new team members

Written by Olivia Clark
Updated over a week ago

How do I change shift times?

Change the start, end, or break times for your shifts.

Written by Sharat Akasapu
Updated over a week ago

What is a Shift Lead?

Information about expectations of this role.

Written by Daniel
Updated over a week ago

How do I add a PO number to a gig?

Add a PO number to any gig you post

Written by Sharat Akasapu
Updated over a week ago

How to Review Disputes

Reviewing submitted disputes by Professionals

Written by Daniel
Updated over a week ago

Where does Instawork source professionals from?

Vetting and sourcing workers

Written by Daniel
Updated over a week ago

Do I need to get Occupational Accident Insurance or Workers' Comp for Instawork Professionals?

Written by Daniel
Updated over a week ago

Does Instawork require a minimum number of hours for each gig?

Written by Daniel
Updated over a week ago

Can I hire an Instawork Professional for a permanent position?

Hiring an Instawork Professional

Written by Daniel
Updated over a week ago

Am I required to give Instawork Professionals a break?

Written by Daniel
Updated over a week ago

Can I hire a Professional independently and pay them through Instawork?

Written by Daniel
Updated over a week ago

What if my professionals arrive late to work?

You're only billed for the actual working hours onsite

Written by Daniel
Updated over a week ago

Can I send my Instawork Professional home early? Can I ask the Professional to stay later?

Adjusting the hours for a gig.

Written by Daniel
Updated over a week ago

What happens if I need to cancel my scheduled professional(s)?

Information on canceling your posted gigs

Written by Daniel
Updated over a week ago

Booking a Gig

Create your own precise clock-in fence

Prevent professionals from clocking in outside of your worksite

Written by Sharat Akasapu
Updated over a week ago

Instawork Jobs

Instawork Jobs will cease operations effective October 5, 2021.

Written by Nicholas Ward
Updated over a week ago

Partner Health Safety Measures

Partners can now add their workplace health safety measures while booking a gig

Written by Vaibhav Pandey
Updated over a week ago

How can I book Instawork Top Pros?

This article will explain how you can book the most reliable professionals near you.

Written by Vaibhav Pandey
Updated over a week ago

Editing hours and timesheets after shifts are done

Written by Sharat Akasapu
Updated over a week ago

Partners and Tipping

This article addresses two forms of tipping made possible through Instawork: (1) Patron tips and (2) Partner tips.

Written by Andie
Updated over a week ago

Resetting your company dashboard password

Get logged in to your Instawork company dashboard

Written by Daniel
Updated over a week ago

How do I book a shift?

Information on booking a shift

Written by Max
Updated over a week ago

Changing your company dashboard password

Change your company dashboard password to keep your account secure

Written by Daniel
Updated over a week ago

Can I choose my own Instawork Professionals?

Requested and Favorited Instaworkers

Written by Daniel
Updated over a week ago

How to view and download your invoices

Written by Daniel
Updated over a week ago

Printing a sign in/out sheet

Need a physical time sheet?

Written by Daniel
Updated over a week ago

Send an announcement/attachment to a current gig

Use the company dashboard to reach out to Professionals

Written by Daniel
Updated over a week ago

Can I edit my gig after I create it?

Written by Daniel
Updated over a week ago

Editing Gig instructions

Correct or adjust instructions to help set Professionals up for success at your gig

Written by Daniel
Updated over a week ago

Add or edit a gig contact

Changing or adding gig contacts in your company dashboard

Written by Daniel
Updated over a week ago

How to track your Professionals' arrival to a gig

Tracking your Professionals on their way

Written by Daniel
Updated over a week ago

Opening a gig to all Professionals

Using the company dashboard to expand the selection of Instawork Professionals who can pick up your gig

Written by Daniel
Updated over a week ago

Editing a location in your dashboard

Getting Professionals to the right location to work your gig

Written by Daniel
Updated over a week ago

Changing your gig location by PIN drop

Share an exact location with Instawork Professionals who will be working your gig

Written by Daniel
Updated over a week ago

Raising the pay rate of an unfilled gig

Help ensure your gig gets filled

Written by Daniel
Updated over a week ago

Adjusting completed shift start and end times

Adjusting completed shift times

Written by Daniel
Updated over a week ago

Why providing feedback on Instawork Professionals is important and how to do it

Prioritizing and rating professionals to improve your roster

Written by Amy
Updated over a week ago

Know Your Billing

How do I add a billing contact to my account?

Forwarding invoice emails to your accounting team

Written by Olivia Clark
Updated over a week ago

How flexible pricing works on Instawork

Written by Olivia Clark
Updated over a week ago

Why are there paid backup professionals on my shift?

Why are there overbooked/extra professionals in my dashboard?

Written by Sharat Akasapu
Updated over a week ago

How to change or add a new credit/debit card on your account

Update or add a card to your company dashboard

Written by Daniel
Updated over a week ago

Changing payment method after you have booked a gig

Use the company dashboard's flexibility to change your payment method on a gig

Written by Daniel
Updated over a week ago