Instawork Partners FAQ

Most frequently asked questions by Instawork Partners

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47 articles in this collection
Written by Sharat Akasapu, Andie, Vaibhav Pandey and 6 others

What are Onsite Captains?

Written by Brett Camacho
Updated over a week ago

How do I cancel a recurring shift?

Learn how to cancel a set of shifts at once

Written by Sharat Akasapu
Updated over a week ago

How do I clock workers in/out through QR Code?

Written by Brett Camacho
Updated over a week ago

Helpful Tips for Instawork Partners

How do I give my co-worker access to Instawork?

Adding new team members

Written by Olivia Clark
Updated over a week ago

Build a roster of your favorite Pros

How to add your favorite Instawork Pros to your roster.

Written by Olivia Clark
Updated over a week ago

Save & rebook shifts with templates

Written by Olivia Clark
Updated over a week ago

How do I change shift times?

Change the start, end, or break times for your shifts.

Written by Sharat Akasapu
Updated over a week ago

What is a Shift Lead?

Information about expectations of this role.

Written by Daniel
Updated over a week ago

How do I add a PO number to a gig?

Add a PO number to any gig you post

Written by Sharat Akasapu
Updated over a week ago

How to Review Disputes

Reviewing submitted disputes by Professionals

Written by Daniel
Updated over a week ago

Where does Instawork source professionals from?

Vetting and sourcing workers

Written by Daniel
Updated over a week ago

Do I need to get Occupational Accident Insurance or Workers' Comp for Instawork Professionals?

Written by Daniel
Updated over a week ago

Does Instawork require a minimum number of hours for each gig?

Written by Daniel
Updated over a week ago

Can I hire an Instawork Professional for a permanent position?

Hiring an Instawork Professional

Written by Daniel
Updated over a week ago

Am I required to give Instawork Professionals a break?

Written by Daniel
Updated over a week ago

Can I hire a Professional independently and pay them through Instawork?

Written by Daniel
Updated over a week ago

What if my professionals arrive late to work?

You're only billed for the actual working hours onsite

Written by Daniel
Updated over a week ago

Can I send my Instawork Professional home early? Can I ask the Professional to stay later?

Adjusting the hours for a gig.

Written by Daniel
Updated over a week ago

What happens if I need to cancel my scheduled professional(s)?

Information on canceling your posted gigs

Written by Daniel
Updated over a week ago

Booking a Gig

Create your own precise clock-in fence

Prevent professionals from clocking in outside of your worksite

Written by Sharat Akasapu
Updated yesterday

Instawork Jobs

Instawork Jobs will cease operations effective October 5, 2021.

Written by Alex Farias
Updated over a week ago

Partner Health Safety Measures

Partners can now add their workplace health safety measures while booking a gig

Written by Vaibhav Pandey
Updated over a week ago

How can I book Instawork Top Pros?

This article will explain how you can book the most reliable professionals near you.

Written by Vaibhav Pandey
Updated over a week ago

Editing hours and timesheets after shifts are done

Written by Sharat Akasapu
Updated over a week ago

Partners and Tipping

This article addresses two forms of tipping made possible through Instawork: (1) Patron tips and (2) Partner tips.

Written by Andie
Updated over a week ago

Resetting your company dashboard password

Get logged in to your Instawork company dashboard

Written by Daniel
Updated over a week ago

How do I book a shift?

Information on booking a shift

Written by Max
Updated over a week ago

Changing your company dashboard password

Change your company dashboard password to keep your account secure

Written by Daniel
Updated over a week ago

Can I choose my own Instawork Professionals?

Requesting Pros from your roster

Written by Daniel
Updated over a week ago

How to view and download your invoices

Written by Daniel
Updated over a week ago

Printing a sign in/out sheet

Need a physical time sheet?

Written by Daniel
Updated over a week ago

Send an announcement/attachment to a current gig

Use the company dashboard to reach out to Professionals

Written by Daniel
Updated over a week ago

Can I edit my gig after I create it?

Written by Daniel
Updated over a week ago

Editing Gig instructions

Correct or adjust instructions to help set Professionals up for success at your gig

Written by Daniel
Updated over a week ago

Add or edit a gig contact

Changing or adding gig contacts in your company dashboard

Written by Daniel
Updated over a week ago

How to track your Professionals' arrival to a gig

Tracking your Professionals on their way

Written by Daniel
Updated over a week ago

Opening a gig to all Professionals

Using the company dashboard to expand the selection of Instawork Professionals who can pick up your gig

Written by Daniel
Updated over a week ago

Editing a location in your dashboard

Getting Professionals to the right location to work your gig

Written by Daniel
Updated over a week ago

Changing your gig location by PIN drop

Share an exact location with Instawork Professionals who will be working your gig

Written by Daniel
Updated over a week ago

Raising the pay rate of an unfilled gig

Help ensure your gig gets filled

Written by Daniel
Updated over a week ago

Adjusting completed shift start and end times

Adjusting completed shift times

Written by Daniel
Updated over a week ago

Why providing feedback on Instawork Professionals is important and how to do it

Prioritizing and rating professionals to improve your roster

Written by Vinayak Ranade
Updated over a week ago

Know Your Billing

How do I add a billing contact to my account?

Forwarding invoice emails to your accounting team

Written by Olivia Clark
Updated over a week ago

How flexible pricing works on Instawork

Written by Olivia Clark
Updated over a week ago

Why are there paid backup professionals on my shift?

Why are there overbooked/extra professionals in my dashboard?

Written by Sharat Akasapu
Updated over a week ago

How to change or add a new credit/debit card on your account

Update or add a card to your company dashboard

Written by Daniel
Updated over a week ago

Changing payment method after you have booked a gig

Use the company dashboard's flexibility to change your payment method on a gig

Written by Daniel
Updated over a week ago