Instawork Partners FAQ

How do I cancel a recurring shift?

Learn how to cancel a set of shifts at once

Written by Sharat Akasapu
Updated over a week ago

How do I change shift times?

Change the start, end, or break times for your shifts.

Written by Sharat Akasapu
Updated over a week ago

What is a Shift Lead?

Information about expectations of this role.

Written by Dominique Harris
Updated over a week ago

How do I add a PO number to a gig?

Add a PO number to any gig you post

Written by Sharat Akasapu
Updated over a week ago

How to Review Disputes

Reviewing submitted disputes by Professionals

Written by Dominique Harris
Updated over a week ago

Where does Instawork source professionals from?

Vetting and sourcing workers

Written by Dominique Harris
Updated over a week ago

Do I need to get Occupational Accident Insurance or Workers' Comp for Instawork Professionals?

Written by Dominique Harris
Updated over a week ago

Does Instawork require a minimum number of hours for each gig?

Written by Dominique Harris
Updated over a week ago

Do I have to tip my Instawork Professional?

Tips and other payments to Instawork Professionals

Written by Dominique Harris
Updated over a week ago

Can I hire an Instawork Professional for a permanent position?

Written by Dominique Harris
Updated over a week ago

Am I required to give Instawork Professionals a break?

Breaks on gigs

Written by Dominique Harris
Updated over a week ago

Can I hire a Professional independently and pay them through Instawork?

Written by Dominique Harris
Updated over a week ago

What if my professionals arrive late to work?

You're only billed for the actual working hours onsite

Written by Dominique Harris
Updated over a week ago

Can I send my Instawork Professional home early? Can I ask the Professional to stay later?

Adjusting the hours for a gig.

Written by Dominique Harris
Updated over a week ago

Instawork Jobs

Instawork Jobs will cease operations effective October 5, 2021.

Written by Frances Liu
Updated over a week ago

Partner Health Safety Measures

Partners can now add their workplace health safety measures while booking a gig

Written by Vaibhav Pandey
Updated over a week ago

Editing hours and timesheets after shifts are done

Written by Sharat Akasapu
Updated over a week ago

How to tip an Instawork Professional

If you want to reward a job well done or pass along tips from your clients

A

Written by Andreina Morales
Updated over a week ago

Resetting your company dashboard password

Get logged in to your Instawork company dashboard

Written by Dominique Harris
Updated over a week ago

How do I book a gig?

Information on booking a gig

Written by Maher Shukr
Updated over a week ago

Changing your company dashboard password

Change your company dashboard password to keep your account secure

Written by Dominique Harris
Updated over a week ago

Can I choose my own Instawork Professionals?

Requested and Favorited Instaworkers

Written by Dominique Harris
Updated over a week ago

How to view and download your invoices

Written by Dominique Harris
Updated over a week ago

Printing a sign in/out sheet

Need a physical time sheet?

Written by Dominique Harris
Updated over a week ago

Send an announcement/attachment to a current gig

Use the company dashboard to reach out to Professionals

Written by Dominique Harris
Updated over a week ago

Can I edit my gig after I create it?

Gig changes

Written by Dominique Harris
Updated over a week ago

Editing Gig instructions

Correct or adjust instructions to help set Professionals up for success at your gig

Written by Dominique Harris
Updated over a week ago

Add or edit a gig contact

Changing or adding gig contacts in your company dashboard

Written by Dominique Harris
Updated over a week ago

How to track your Professionals' arrival to a gig

Tracking your Professionals on their way

Written by Dominique Harris
Updated over a week ago

Opening a gig to all Professionals

Using the company dashboard to expand the selection of Instawork Professionals who can pick up your gig

Written by Dominique Harris
Updated over a week ago

Editing a location in your dashboard

Getting Professionals to the right location to work your gig

Written by Dominique Harris
Updated over a week ago

Changing your gig location by PIN drop

Share an exact location with Instawork Professionals who will be working your gig

Written by Dominique Harris
Updated over a week ago

Raising the pay rate of an unfilled gig

Help ensure your gig gets filled

Written by Dominique Harris
Updated over a week ago

Adjusting completed shift start and end times

Adjusting completed shift times

Written by Dominique Harris
Updated over a week ago

Can I rebook my favorite Instawork Professional?

Rating and selecting favorite professionals

Written by Dominique Harris
Updated over a week ago

Why are there paid backup professionals on my shift?

Why are there overbooked/extra professionals in my dashboard?

Written by Sharat Akasapu
Updated over a week ago

How to change or add a new credit/debit card on your account

Update or add a card to your company dashboard

Written by Dominique Harris
Updated over a week ago

Changing payment method after you have booked a gig

Use the company dashboard's flexibility to change your payment method on a gig

Written by Dominique Harris
Updated over a week ago