Instawork Professionals FAQ

Most frequently asked questions by Instawork Professionals

Brandon P. avatar Jake Blas avatar Kai Chan avatar +4
44 articles in this collection
Written by Brandon P., Jake Blas, Kai Chan and 4 others

NYC Custodial Gigs

There are custodial gigs coming up at various health centers around New York and it only takes 5 minutes to gain access to those gigs.
Brandon P. avatar
Written by Brandon P.
Updated over a week ago

How to apply to more positions

Get more gigs by applying to other positions that you're qualified to do
S
Written by Seaon Shin
Updated over a week ago

How to view your W2 Paystubs

How to sign up for an ADP account
Jake Blas avatar
Written by Jake Blas
Updated over a week ago

Coronavirus (COVID-19) Resources

Relief and employment resources to support those impacted by the Coronavirus (COVID-19). Includes resources listed by market.
Frances Liu avatar
Written by Frances Liu
Updated over a week ago

What is a Shift Lead?

Information about expectations of this role.
Dominique Harris avatar
Written by Dominique Harris
Updated over a week ago

When will Instawork be available in my city?

Information on gig availability and open markets.
Sharat Akasapu avatar
Written by Sharat Akasapu
Updated over a week ago

How do I adjust my clock in/out time?

Steps for disputing your shift hours.
Brandon P. avatar
Written by Brandon P.
Updated over a week ago

Taking precaution: Coronavirus

How you can take care of your health and the health of others.
Frances Liu avatar
Written by Frances Liu
Updated over a week ago

What is the waitlist? (Instawork isn't in my city yet)

What do I get if I join the waitlist?
Sharat Akasapu avatar
Written by Sharat Akasapu
Updated over a week ago

Workers' Compensation

Accident Insurance for W2 gigs
Kai Chan avatar
Written by Kai Chan
Updated over a week ago

Occupational Accident Insurance

Accident Insurance for 1099 gigs
Kai Chan avatar
Written by Kai Chan
Updated this week

Instawork is in my city but there is a waitlist...when can I start working?

When onboarding, there is a period of time before you are able to be fully activated.
Brandon P. avatar
Written by Brandon P.
Updated over a week ago

Why do we review profiles and check references?

We take references very seriously, it's more than what you do, it's who you are.
Brandon P. avatar
Written by Brandon P.
Updated over a week ago
Working a Gig

First gig checklist

Important information for a successful first gig
Brandon P. avatar
Written by Brandon P.
Updated over a week ago

Our Presence Matters - Making it to the gigs

Cancelling last minute, not showing up, and arriving late affects everyone
Jake Blas avatar
Written by Jake Blas
Updated over a week ago

What happens if I’m running late?

You should inform the on-site contact, but you should avoid being late by all means.
Frances Liu avatar
Written by Frances Liu
Updated over a week ago

What if I can’t make a gig?

Here are a few things to know about our policies and what to do when you need to cancel
Frances Liu avatar
Written by Frances Liu
Updated over a week ago

There's an emergency and I have to cancel my gig! What do I do?

Here at Instawork we understand that emergencies happen.
Brandon P. avatar
Written by Brandon P.
Updated over a week ago

What if I show up to a gig and I cannot find anyone?

I can't find anyone!
Brandon P. avatar
Written by Brandon P.
Updated over a week ago

What should I wear?

Attire requirements vary depending on the gig, which will be listed under the gig details in the app.
Frances Liu avatar
Written by Frances Liu
Updated this week

What tools or accessories should I carry to each gig?

Details on what you should bring can be found in the gig details.
Frances Liu avatar
Written by Frances Liu
Updated over a week ago

Social Media and Instawork Gigs

Do not capture and post images of Instawork gigs
Jake Blas avatar
Written by Jake Blas
Updated over a week ago

When can I take a break?

Breaks on gigs
Brandon P. avatar
Written by Brandon P.
Updated over a week ago

What if an Instawork Partner asks me to work and tells me I will be paid through Instawork?

Brandon P. avatar
Written by Brandon P.
Updated over a week ago

How to adjust the end time and break

Had a different end time or break length?
Jake Blas avatar
Written by Jake Blas
Updated over a week ago

What if I get asked to stay later? Sent home early?

Different schedule than booked
Brandon P. avatar
Written by Brandon P.
Updated over a week ago

Got feedback from Instawork Partners?

Here's what it means and how to improve your ratings in the future
Brandon P. avatar
Written by Brandon P.
Updated over a week ago