Properly documented evidence will prevent you from being penalized for cancellations. 

Examples of excusable emergencies:

  1. Death of a loved one
  2. Medical emergency (must provide documentation)
  3. Vehicle trouble (must provide documentation)

Examples of non-excusable emergencies:

  1. Out of town / forgot I booked the gig
  2. Hungover or under the influence
  3. Tired / Overslept

Every situation is taken case by case, and excessive cancellations will be further investigated.

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