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Build a roster of your favorite Pros

How to save your favorite workers and give them priority access to shifts

Updated over a week ago

As you start completing shifts with Instawork, you will find workers (or Pros) that you love working with. Instawork gives you the opportunity to save your favorite Pros to a list, or roster. You'll want to add your favorite Pros to your roster for a few reasons:

  1. You can give Pros first access to your shifts
    When you post a new shift, Instawork alerts Pros on your roster first to see if they can fill the shift. The Pros then have the opportunity to pick up the shift before it goes through the full dispatch process.

  2. You can specifically request rostered Pros for future shifts.
    You might meet a Pro that is the perfect fit for a job you have coming up. When that Pro is on a roster, you can book a shift and specifically request the Pro(s) who you already know would be the best fit. Note, when requesting a specific Pro, it’s best to give at least 7 days lead time. Learn how to request Pros from your roster.

  3. You can build multiple rosters to keep organized.
    You can group your favorite Pros into different lists, or rosters, that match your business needs, such as location, business department, type of positions, or Pro qualification. Learn how to manage your rosters.

Okay great! So how do I add Pros to my roster?

There are a few ways to add Pros to your roster.

1) Rating Pros from recent shifts

After you work a shift with a Pro, you have the option to rate them. In both the mobile app and web dashboard, this will appear in the shift details and in the “Ratings” tab. Learn about rating Pros.

You’ll see options to:

  • +Roster

  • Ok to return

  • Block

By selecting +Roster and providing some feedback, the Pro is added to your roster.

2) Add Pros from your full list of Pros

  1. Navigate to the list "All Pros you've worked with"

2. Find the Pros you want to add to the new roster. You can search for Pros using region and position filters or simply searching their name in the search bar.

3. You can add a single Pro to your roster by clicking the three dots next to their information and selecting "Edit rosters and blocked positions."

3a. From there, a window will pop up where you will choose which rosters you want to add them to by choosing from the dropdown under "Rosters."

4. To add multiple Pros to a rosters, simply click the checkboxes next to all the Pros you want to add, click "Actions" on the top right, and choose "Add to roster list."


4a. From there, a window will pop up where you will choose which rosters you want to add them to by choosing from the dropdown and clicking "Save."



3) Browse Pros you have not worked with yet

If you haven't completed any shifts yet, you can still add Pros to your roster. To review profiles and build a network of Pros, go to the "Professionals" tab and click "Browse."

Here you can review profiles of Pros in your area and click "Add to roster" if you think they would be a good match. You can also view their full profile to see their work experience, certifications and feedback from other Pros and Partners.

To view, manage, and request Pros on your roster(s), go to the "Professionals" tab and click "Rosters."

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