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Build a Reliable Network of Skilled Workers
Build a Reliable Network of Skilled Workers
Updated this week

Having a dependable team is crucial for your business's success. Instawork empowers you to build a network of skilled and reliable workers tailored to your needs. By leveraging our features—Rating Pros, Building a Roster, and Requesting Pros from Your Roster—you can create a team that's ready to support you whenever you need them.

By curating your network, you can start to see benefits across your business:

  • Reduced Training Costs and Increased Productivity: With familiar workers, you’ll spend less time on training and more time on productive work.

  • Enhanced Consistency: Maintain a consistent level of service quality with workers who understand your expectations.

  • Stronger Trust: Develop strong relationships by working with the same people, leading to higher morale and better performance.

How to build your network on Instawork

1. Provide feedback on the Pros who work with you

After you complete a shift, you’ll see an option in the dashboard or mobile app to rate your workers and let us know if you want to work with them again. By providing feedback to Instawork, you actively shape the quality of workers who staff your future shifts. Read more about ratings.

Rating Pros does a few things:

  • Improves Match Quality: Ratings inform our matchmaking system, ensuring that the workers who are the best fit for your business are prioritized for your shifts.

  • Promote High Standards: By blocking Pros who aren’t the right fit, you ensure that your team maintains a high standard of performance.

  • Celebrates Excellence: Pros who consistently receive good ratings can join the “Top Pro Program” where they gain access to more shifts and additional benefits. Learn more about the Top Pro Program.

Ratings Screen

2. Add your favorite Pros to a roster

When you provide feedback on the Pros you work with, you have the option to add your favorite Pros to a list, or “roster.” Think of your roster as your reliable team of go-to workers who understand your business. Learn more about rosters.

Creating rosters allows you to:

  • Give first access to shifts: Our unique matching system means the Pros on your rosters are always the first to get notified of your shifts, increasing the likelihood that familiar and trusted Pros will staff your shifts.

  • Group based on needs: Organize your Pros into multiple rosters based on their positions, locations, or any criteria that suits your operations.

Strengthen relationships: Foster ongoing working relationships with Pros who consistently meet or exceed your expectations.

Roster view

3. Request rostered Pros for future shifts

Once you’ve added your favorite Pros to your roster, you can request Pros directly from the roster so you know exactly who is being offered the opportunity to pick up your shifts. Learn how to request Pros.

Requesting specific Pros gives you:

  • Tailored staffing: Hand-pick Pros for critical shifts or special events where experience and familiarity are essential.

  • Dependable coverage: Reduce the uncertainty of last-minute staffing by relying on Pros who have a proven track record with your business.

  • Flexible options: While you can prioritize rostered Pros, you can open shifts to the broader pool if needed.

Request Pros from Roster

Start building your network today

By leveraging these features on Instawork, you can build a high-performing team that you can rely on to get the job done and exceed expectations.

Ready to build your network of skilled and reliable workers? Start today and experience the difference a personalized team can make.

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