Instawork

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Most frequently asked questions by Instawork Partners

Instawork Partners FAQ

This article addresses two forms of tipping made possible through Instawork: (1) Patron tips and (2) Partner tips.

How do I tip Instawork Pros?

What is an Instawork Coach

Am I required to give Instawork Professionals a break?

Does Instawork require a minimum number of hours for each shift?

Can I send my Instawork Professional home early? Can I ask the Professional to stay later?

You're only billed for the hours a Pro worked.

What if a Professional arrives late to work?

Why are there backup professionals on my shift?

What are backup Professionals?

Trust & Safety

What are Onsite Captains?

How do I change the rate for a shift I have scheduled?

Frequently Asked Questions

Save & rebook shifts with templates

Reviewing submitted disputes by Professionals

How to Review Disputes

Partners can now add their workplace health safety measures while booking a shift

Partner Health Safety Measures

This article will explain how you can book the most reliable professionals near you.

How can I book Instawork Top Pros?

backdate, manually adding hours for a professional that was not originally on schedule

Adding Unscheduled Pros to Live and Past Shifts - Partner Support

Pulling reports on Instawork shifts

How to schedule shifts that require drug screening

Support for drug testing

Helpful Tips for Instawork Partners

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This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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